Frequently Asked Questions

ACT Assessment

Why do I need to take the ACT?

Your ACT score is one of the requirements for admission to ADU’s professional programs. The University reviews ACT scores for academic advising and placement.

How do I register to take the ACT at Adventist University of Health Sciences?

1. Complete and turn in the ADU application for admission to the University;
2. Select an ACT testing date;
3. Purchase the ACT test permit from the Financial Services Office;
4. Take a copy of your receipt to the Center for Academic Achievement to secure your place on the testing roster;
5. Upon purchasing the test permit, you will receive an ACT information sheet and web course log-on information.

What study materials are available for the ACT?

1. Web Course - A preparation course, which takes at least a month to complete, is available online once you have paid for the ACT.
2. ACT website - Offers practice examinations to prepare for the ACT.
3. ACT Exam Books - Available at public libraries, bookstores, and the FHCHS Library and Bookstore.

Enrollment Services

How do I apply to a professional program?

Each degree program has its own application deadline. All application materials, including a separate program application for on-campus AS and BS programs, must be received by this date in order to be considered for admission. Files completed after the deadline will be reviewed only if there are still openings available. Contact the Office of Enrollment Services prior to the program application deadline date to ensure that your file is complete. Complete information regarding admission requirements for professional programs can be found in the current Academic Bulletin or online at www.ADU.edu.

Students who have completed 12 or more credits at ADU will be required to submit an additional recommendation form completed by any ADU faculty member, adjunct professor, tutoring coordinator, chaplain, or academic coach/advisor. You may contact the Office of Enrollment Services if you have any other questions.

How do I change my degree program?

Submit a program application if you are planning to apply to one of the on-campus AS or BS programs. You can access these applications through your student page. Once you have logged in, click on Enrollment Services, then Program Applications.

Program Application Deadlines

Each degree program has its own application deadline. After this date, completed application files will be reviewed for admission or readmission.

Applications may be submitted after the posted deadline dates; however, they will not be guaranteed consideration by the Admissions Committee. These dates, along with the trimester in which the program begins, are listed below and are available online.

Note: Admission dates are subject to change. Contact the Office of Enrollment Services for further information or check the University website for up-to-date information.

Who is my academic advisor?

The student will receive a letter from the Advising Coordinator approximately three (3) weeks after acceptance to the University. The letter will contain the name and contact information for the student’s academic advisor.

How do I withdraw?

To withdraw from a course, from all courses in a given trimester, from a program, or from the University, students must obtain a Withdrawal Form and complete the following:

1. Meet with their appropriate department representative(s).
2. Meet with representatives from the Financial Aid and/or Business Office.
3. Submit the Withdrawal Form with completed signatures to the Office of the Registrar.

Students will be placed on academic leave between the dates requested, but their student status will remain unchanged. Students who attend other institutions after leaving will be asked to provide an updated official transcript for evaluation upon re-entry to ADU.

When are my grades available?

Grade reports are available on the ADU website on or before the following dates:

How do I get a transcript?

The Office of the Registrar issues transcripts of a student’s ADU academic record upon written and signed request of the student. Requests for transcripts should be received by the Office of Registrar at least ten business days before they are needed. Telephone or e-mail requests cannot be honored. Official transcripts will not be issued to students with unpaid accounts, those who are in default on federal loan payments, and/or who owe a repayment on any federal grant, unless the student can provide official documentation showing arrangements have been made with the lending institution.

Financial Aid

What is the Federal School Code for Adventist University of Health Sciences?

03115500

What types of Financial Aid are available?

• Amelia Roeder Scholarship
• Ben Field Memorial Scholarship
• Bussing Family Scholarship
• Don and Helen Bradley Scholarship
• Emily Reeves Tremmel Scholarship
• External Scholarships
• Federal Pell Grant
• Federal Graduate PLUS Loan
• Federal Supplemental Educational Opportunity Grant (FSEOG)
• Federal Stafford Loan - Subsidized and Unsubsidized
• Federal PLUS Loan (Parent Loan)
• Femmes de Coeur Scholarship
• Florida Student Assistance Grant (FSAG)
• Florida Resident Access Grant (FRAG)
• Florida Bright Futures Scholarship
• Florida Hospital Credit Union Scholarship
• Florida Pre-Paid Plan
• Florida Scholarship for Children and Spouses of Deceased or Disabled Veterans and Service members
• Frances and William J. Green Trust Scholarship
• Helen Beam Scholarship
• Hubbell Family Scholarship
• Jean Gould Scholarship
• Jean W. Iles Scholarship
• Jose Marti Scholarship Challenge Grant
• Joseph L. Riley M.D. Scholarship
• Katie Pluta Franklin Scholarship
• Marley and Beverly Soper Scholarship
• Paula Curren Scholarship
• Soler Family Scholarship
• Susan J. Kintner Scholarship
• Trent Tindell Scholarship
• Veteran’s Benefits
• William H. Coleman and the West Orlando Rotary Club Scholarship
• Winter Park Memorial Hospital Auxiliary Scholarship

When do I apply for Financial Aid?

You need to apply every year starting in January. We recommend that your Federal Income Tax Forms should be completed before applying for Financial Aid.

When are the Financial Aid deadlines?

July 20, 2015: Financial Aid Application Deadline - Fall 2015 trimester.
November 14, 2013: Deadline to finalize ADU Financial Aid Applications for Fall 2014 trimester, if not returning Spring 2015 trimester.
November 21, 2013: Financial Aid Application Deadline for Spring 2015 trimester.
March 25, 2015: Deadline to finalize ADU Financial Aid Application for Spring 2015, if not returning for Summer 2015
March 30, 2015: Financial Aid Application Deadline for Summer 2015
April 10, 2015: Deadline for obtaining the best Financial Aid award for 20115-2016
July 20, 2015: Financial Aid Application Deadline for Fall 2015 trimester.

What initial items are necessary to apply for Financial Aid?

Go to http://www.adu.edu/financialinformation/financialaidinformation/howapplyfinancialaid

• The Free Application for Federal Student Aid (FAFSA) can be completed online at www.fafsa.ed.gov. If applying without a PIN, please print the signature page, and submit to the address indicated. All students must complete the FASFA if applying for any type of financial aid.
• The ADU Financial Aid Application. Verification documents, if selected for verification.
• Master Promissory Note (MPN) and entrance loan counseling, if applying for a loan for the first time at ADU.

When will I hear what my Financial Aid award is?

It can be anywhere from 2 - 6 weeks from the time the Financial Aid Office has received all of the above items until you receive a response.

What does it mean if I have been chosen for verification?

It means that you/your parent will need to supply one or more of the following items to the Financial Aid Office so they can verify the information you filled out on the FAFSA:

• Child support verification.
• Documentation that you/your parents are separated.
• Household verification.
• Identify and Educational Purpose Verification.
• Income Explanation.
• Income Verification.
• IRS Federal Income Tax Transcript and W-2s for you, your spouse, or your parents.
• SNAP verification.
• Untaxed income verification.
• Verification of citizenship or immigrant status.

When will I receive my Financial Aid?

Financial Aid will be posted on your student account after the end of the drop/add period, if the Financial Aid Office has received all required documents.

How much can I borrow in loans?

The total combined amounts a student may borrow in subsidized and unsubsidized Stafford loans may not exceed the annual loan limits or aggregate limits, which are specified in federal regulations. Annual loan limits are determined by class standing (freshman, sophomore, etc.) and dependency status. Students who will be finished with their program during the award year and do not enroll for three trimesters will have their loan prorated.

Annual Limits

Dependent

Independent

Aggregate Limits

The cumulative amount that a student can borrow through the years is called the aggregate limit. A student who exceeds the aggregate loan limit is ineligible to receive any Title IV funding. The graduate aggregate loan limit includes any loan amount borrowed during undergraduate study.

Do I have to complete entrance loan counseling?

Yes, if you are a first-time borrower at ADU.

Do I have to complete exit loan counseling?

Yes, if you drop to less than a half-time student, plan on graduating, or will no longer be enrolled at ADU.

Where do I complete the entrance and exit loan counseling?

Loan counseling can be completed online at www.studentloans.gov.

Where can I find other sources of Financial Aid?

Other sources of financial aid may be found at a library or on the Internet. Some helpful websites include:

www.finaid.org
www.fastweb.com
www.Universityquest.com
www.Universityboard.com/paying
www.Universityanswer.com

I have applied for Financial Aid at another institution. How do I transfer the information to ADU?

Correct your FAFSA and put in the ADU Federal School Code (031155), and the University’s name and address by using one of the following methods:

• Visit www.fafsa.ed.gov and select “Make Corrections” to a processed FAFSA.
• Call 1-800-433-3243. You must have your DRN number from your SAR.
• Enter the corrections on your SAR and send to the Department of Education or the ADU Financial Aid Office.
• Complete the ADU Aid Application. If you are eligible for any state grants, please notify the University’s Financial Aid Officer.

What is the e-mail address for Financial Aid?

finaid@adu.edu

Financial Services

When do I pay for classes?

The Business Office requires a minimum payment of 50 percent of tuition and fees during registration. All accounts must be settled or arrangements made with the Business Office prior to registering for a new trimester. Any remaining balance must be settled before transcripts or diplomas are released.

Can I register for classes if I have not paid my bill?

Students with an unpaid balance will have a Business Office hold placed on their record which will not allow them to register for classes. Students must see the Business Office for clearance. Adventist University of Health Sciences reserves the right to deny admission to classes and/or hold official student records for nonpayment of student accounts.

How are University-housing costs processed, and when is payment due?

The student account is charged for the full trimester upon receipt of the housing record. Charges may be paid in full at the beginning of the trimester or paid monthly. All housing costs must be settled or arrangements made with the Business Office prior to registering for a new trimester. There are no refunds for moving out of University housing prior to the end of the trimester.

How do I make a payment on my bill?

Payment can be made at the Financial Services Department by cash, check, credit card (Discover, Master Card, American Express or Visa), or money order. Credit card payments may be made by phone (407303-1631), online, or payments can be mailed to:

Adventist University of Health Sciences
Financial Services Department
671 Winyah Drive
Orlando, FL 32803

There will be a $25 fee charged to the student’s account for returned checks.

I receive Financial Aid. How is this applied to my account?

Each trimester, after the end of the drop/add period, the Financial Aid Office will apply the appropriate amount of approved financial aid to your account. If the approved amount does not fully cover trimester expenses, arrangements must be made to pay the remaining balance. If the approved amount exceeds expenses, the credit will be issued to the student or parent within fourteen days by Sallie Mae. In order for the funds to be issued quicker, it is recommended that the student sign up for the debit card/Sallie Mae Free Checking Account or the direct deposit (ACH) option. Students or parents who want the credit to stay on the account must provide written notification to the Financial Aid Office. Students or parents who have given the school permission to hold their credit and then change their mind must provide written authorization of the change to the Financial Aid Office. A check for excess non-federal funds can be issued to you from Financial Services upon written request.

How is a third-party payment (e.g. Vocational Rehabilitation) credited to my account?

Upon registering for classes, submit the third-party billing form to the Student Accounts Manager in the Financial Services office for processing and billing. The third party will be invoiced at the end of the drop/add period. Any remaining balance after the third-party has paid must be settled.

Monies received will be applied to your account according to their payment specifications.

How often will I receive a statement of my account balance?

A statement will be available monthly. Please note that a finance charge of one percent per month will be assessed on all outstanding accounts. You can also access your student account/student ledger through my.ADU.edu.

Can I cash personal checks on campus?

We are unable to accommodate this service.