General Information

Bulletin Boards

The Student Housing Office main bulletin board provides pertinent information about resident life. Each apartment complex has a designated bulletin board, managed by the RA. Personal items may not be placed on any bulletin board without authorization from the Dean.

Churches/Worship Programs

Worship is an integral part of AdventHealth University’s fabric. In addition to multiple worship experiences provided by Campus Ministries, AHU Housing also host several worship opportunities throughout the week, including electronic opportunities for evening devotionals.

There are several churches within walking distance of Student Housing (See Student Handbook for a comprehensive list).

Counseling

A variety of free counseling services are offered to all students. Licensed Mental Health Counselors and Chaplaincy are available through the Office of Student Services. Students may make an appointment by calling 407.303.9383 for either a Counselor or a Chaplain.

Students employed by AdventHealth or AHU may also utilize services provided through the Hospital Employee Assistance Program. Appointments may be made by calling 407.303.3690.

Discipline

The Dean and Director of University Housing, in coordination with the Assistant Dean and RAs, is responsible for administering discipline for housing students. Discipline may include, but is not limited to, warnings, confiscation of items, fines, suspension, up to and including dismissal. Repeated or egregious violations may be referred to the Dean of Students, with the case ultimately being adjudicated by the Citizenship Committee.  

If you are dismissed from housing due to disciplinary issues, you may not return to housing for any reason until you have re-applied and been accepted. Furthermore, students who are dismissed from housing will be given 24 hours in which to perform the check-out process.

Dress and Deportment

In keeping with its mission to educate healthcare professionals in a Christian environment, AdventHealth University requests that students dress modestly and conduct themselves in a professional manner. Footwear must be worn always. Pajamas are not allowed in the classroom. The areas of your body naturally covered by a modest swimsuit are to be clothed always. Students enrolled in clinicals will be given guidelines from their departments for appropriate dress and deportment for the various clinical facilities. See Student Handbook or Program Handbooks for additional information.

Food Service

Food service is not provided at AHU Housing. There are several grocery stores within walking distance from the Housing Complex. A Housing Shuttle service is available free of charge for residents to neighbor grocery stores, once a month. If students are needing additional help, the Student Food Pantry is located on AHU Campus at Student Services.          

Illness/Communicable Diseases

Please refer to the Communicable Disease Policy written in the AdventHealth University Student Handbook.

It is the student’s responsibility to notify instructors and/ or employers if unable to attend classes or work.

If a student is showing signs of an illness, they are to contact their RA, Office or Dean as soon as possible.

Threat to Life

If threat-to-life behavior becomes apparent, the Dean will notify the Administrator on call. If necessary, a mental health professional, and or law enforcement will evaluate and decide on appropriate intervention, which may include hospitalization. Should this occur, re-admission to Student Housing will be permitted after the University receives documentation of completed treatment and the appropriate releases have been signed.

Insubordination

Failure to follow verbal or written instructions or requests made by the Dean, a Resident Assistant, Office Staff, or Security Personnel will result in disciplinary action.

Internet Access

Wi-Fi access is accessible in every apartment and is provided by the University. For issues with your Internet connection, contact Spectrum from the ‘Most Important Number’ sheet you received during move-in. They will provide you with a ticket number and address your issue. If your issue has not been resolved within 24 hours, contact the Housing Office with your ticket number.

Lost and Found

Items found in Student Housing areas will be held at the Student Housing Office for one (1) week and then taken to Student Services, located on the first floor of the Campus Center building.

Personal Property

The security of personal property is the student’s responsibility. AdventHealth University is not responsible for loss or theft of any personal property or fire or water damage to any personal property. In the student’s best interest, we suggest that the parents’ homeowner’s insurance policy be updated to cover personal items in transit and while living in Student Housing. 

Taking the following precautions is helpful:

• List all personal property, including manufacturer information and identifying serial numbers.

• Record the names, addresses, and account numbers of all credit cards and checking accounts.

• Notify these accounts immediately if cards are lost or stolen.

• Store money and valuables in a secure place. Students should not keep excess amounts of cash in their rooms.

• Leave family heirlooms or other valuable items at home.

• Apartment doors should remain locked at all times.

Pest Control

Apartments are treated on an as-needed basis for pest control. 

If a pest problem occurs, fill out an online Work Order, and your apartment will be treated. Help keep pests under control by storing all food in sealed containers, maintaining a clean apartment, and emptying all trash containers regularly.

Sabbath Observance

In keeping with the Seventh-day Adventist belief of worship on Saturday, AdventHealth University gives special emphasis to Sabbath hours (sundown Friday evening until sundown Saturday evening).  Campus offices are closed from 3:00 p.m. Friday until 8:00 a.m. Monday.

Shuttle Service

A free shuttle service is available for students Monday – Thursday 5:30 a.m. to 9:00 p.m. and on Friday 5:30 a.m. to 4:00 p.m. The shuttle is also available for limited grocery runs during the week. You must contact the shuttle at least 3 hours prior for availability and confirmation. Please be at the Bay Run or LaSalle shuttle location for pickup.

Stealing

Taking items, you do not own will be regarded as theft. Individuals engaging in theft will be subject to immediate discipline and /or dismissal. Students should always take precautions to protect themselves and their personal belongings by keeping their apartment doors locked.

Student Lounge / Gym

The Student Housing Lounge is located at the rear of the basketball court by the back-entrance gate. You must wipe down equipment after use. Video games and game controllers can be checked out at the Housing Office. It is expected that every student will be responsible for cleaning up after themselves prior to exiting Lounge. All Housing rules and policies are applicable within the Lounge.

Student Privacy

For your protection, no personal information will be released unless there is an emergent situation. Each student is responsible for giving anticipated guests his or her telephone number and apartment information.

Television

You are may bring your own TV. There is a TV in the Student Lounge with a PlayStation Gaming available for use.

Vandalism

Damages done to any personal or campus property will result in fines, restitution payment, and possible criminal prosecution.

Vacuum Cleaners

Vacuums are located at the Student Housing Office. Your student ID card will be required for vacuum check-out. Please return vacuums within one (1) hour of check-out.