Jun 19, 2024  
2018-2019 Student Handbook 
2018-2019 Student Handbook [ARCHIVED CATALOG]

Center for Academic Achievement

The Center for Academic Achievement (CAA) believes that students should study smarter, not harder. That’s why the CAA helps students in the areas of Academic Advising, Tutoring, Counseling, Coaching, and Disability Services. The CAA is also the place where students can register and sign up for various exams and tests prior to starting their studies. For detailed information on any of the areas the CAA specializes in, or to reserve a spot for a test, please call 407-303-7643.


AdventHealth University values the importance of helping students succeed in the courses they study in.  Tutoring provides the necessary tools, knowledge, and encouragement to help empower students.  Free group and individual tutoring sessions are available.  Appointments are required.  

General Education Tutoring

The General Education Tutoring Center consists of professional and peer-student tutors who specialize in specific health-science courses such as Anatomy & Physiology, Chemistry, Physics, and Math.  The tutoring center also provides tutoring sessions for students planning to take the Test of Essential Academic Skills (TEAS), the admission assessment for the Nursing program and the Graduate Record Examination (GRE) for graduate program admission.  Tutors act as a support for professors, providing extra review and practice of material previously taught.  Tutors help assist in learning strategies that will help in the understanding and retention of course materials. 

For more information please visit https://my.ahu.edu/tutoringcenter.

Nursing Tutoring

Nursing students can sign up for nursing group sessions through https://tutor.adu.edu. Individual tutoring sessions are also available upon request by contacting the Nursing Tutor Coordinator at 407-303-6922.


The CAA offers a variety of tests that students may need. These tests are provided by appointment only and are listed below. For more information and to register for these tests, please call 407-303-7643.

Accuplacer Placement Exams for both math and English are designed to help a student succeed academically by placing a student in an appropriate math or English level course. Students must schedule the math or the English Accuplacer Placement exams with the CAA. Students should note that placement exams can only be taken once.

American College Test (ACT) is an application requirement unless the student has 24 or more University credits from a regionally accredited school. The ACT covers four areas: English, Mathematics, Reading, and Science Reasoning. AdventHealth University is a Residual Testing Center, meaning the scores stay at the University and will not be sent anywhere else. Students should remember that the dates for this exam are posted per trimester in the CAA, and the exam is offered once a month. If a student is applying to get into a professional program, it is the responsibility of the student to take note of professional program deadlines and take the ACT in adequate time.

The Test of Essential Academic Skills (TEAS) is an admission application requirement for the Nursing program. The TEAS measures basic essential skills in the areas of Reading, Mathematics, Science, and English and Language usage. Students should remember that the dates for this exam are posted per trimester in the CAA, and the exam is offered once a month. If a student is applying to get into a professional program, it is the responsibility of the student to take note of professional program deadlines and take the TEAS in adequate time.

College-Level Examination Program (CLEP) are examinations that are computerized, comprehensive assessments that demonstrate college-level achievement in specific content areas. By achieving a passing American Council on Education (ACE) score of 50 or higher, students will receive college credit for the equivalent AdventHealth University course. A list of available tests that are offered can be found in the CAA, as well as on the CAA website. The University library has self-study guides to help students prepare for CLEP testing. Students should also note that CLEP exams cannot be repeated, if failed.

Challenge Exams for CPTR 103 and 105 - Introduction to Microcomputers are also offered in the CAA. Students must register to challenge this course before enrolling in the course.


Counseling assists students in resolving personal difficulties and in acquiring the necessary skills and resources to both succeed in the University environment and pursue productive and satisfying lives. Counseling can help clarify concerns, gain insight into self and others, and teach new ways to most effectively cope and/or resolve issues. Counseling can offer emotional support, new perspectives, and help in considering possible solutions. Other reasons to see a counselor may include academic, career direction/concerns, self-esteem issues, relationship issues, grief and loss, family, communication, stress management, anger management, and physical, sexual, or substance abuse. Counseling is free to all students, and students are encouraged to seek counseling assistance proactively. For appointments, please call 407-303-7747, ext. 110-6074 or email counseling@my.ahu.edu.

Online counseling (e-Therapy) is available to both on-campus and online students. Counseling is offered via email and real-time chat. For more information or to set up an appointment, please send an email to counseling@my.ahu.edu. Please keep in mind that online counseling is not appropriate for all problems; students should speak to the counselor to determine if e-therapy would be a good fit

Disability Services

The faculty and staff of AdventHealth University are dedicated to an equitable and exemplary education for all of its students. They believe that equal education is not limited to a physically accessible campus for its students. It also strives to provide necessary accommodations to those students with disabilities. Students with disabilities who succeed at AHU demonstrate self-reliance and are able to advocate for their needs and anticipate challenges in a new environment, as well as address those needs well in advance.

Once you have been accepted to the University you can register with the Office for Students with Disabilities (OSD), which is located in the Center for Academic Achievement (CAA). To be eligible for disability-related services, students must have a documented disability as defined by the Federal Rehabilitation Act of 1973, Section 504, and/or the Americans with Disabilities Act of 1990 (ADA). A person with a disability is an individual with a physical or mental impairment that substantially limits one or more major life activities.

Accommodations are decided on a case-by-case basis, using the documentation submitted. All accommodation requests may not be granted. Programs will not be fundamentally altered to accommodate a student.

If a student requests accommodation, the student must provide the OSD the requested current, official documentation related to his or her disability along with the Voluntary Declaration of Disability Form. That documentation will be used to determine the type and extent of accommodation that is most reasonable and effective for that student. The review process typically can take up to 10-15 business days. In particularly busy times, such as the start of a new trimester, this process may take longer. You will be notified by email once documentation has been reviewed.

If criteria have been met and accommodations are granted, the student must submit a Trimester Accommodation Request Form. The student’s instructors will be notified of the student’s needs once the student has completed the Release of Information Form (available in the CAA). The instructor will receive an Academic Accommodation letter explaining the accommodations necessary for that student.

For each subsequent trimester, it is the student’s responsibility to complete the Trimester Accommodations Request Form and submit it to the OSD. It may take seven or more business days to notify instructors. Forms should be submitted 2 weeks prior to the beginning of the trimester. This recommendation will ensure timely implementation of accommodations, but accommodation requests will be accepted throughout the trimester.

At any time, students may request in writing to discontinue any information-sharing related to their disability. Students may request to discontinue their accommodations at any time. Questions or concerns should be brought to the attention of the OSD.

Please note that school plans, such as an Individualized Education Program (IEP) or 504 Plans, are not sufficient documentation to establish the rationale for accommodations in a university setting. Original documents are not necessary, a copy or fax of the material is sufficient. If documentation is incomplete or otherwise inadequate to determine the disability and/or reasonable accommodations, the OSD will require additional documentation. Documentation costs are to be paid by the student.

If you would like ODS to be able to discuss your disability or accommodations with persons or agencies outside of AHU (including your parents if you are over the age of 18), you must complete a Release of Information Form, available in the CAA.

Denied accommodation requests may be appealed in writing by a student to The Center for Academic Achievement Director. Such appeals must be filed within ten calendar days of the receipt of the denial of accommodation request.

For more information regarding Academic Accommodations, please contact Betty Varghese at 407-303-7643.

Academic Advising

Most new incoming, general studies students will be assigned to an Academic Advisor located in the CAA. Advisors in the CAA practice holistic advising. This means that a CAA advisor does more than just help a student select courses and create an academic plan. They will also discuss with the student how to make him or herself as competitive as possible for the professional program he or she is applying to.

Academic Success Program

Sometimes the study skills that bring a person to an academic setting may not be the same skills that keep him or her there. For instance, if a student enters AHU and was an A student before, those same study habits and routines may not work as well in a new setting. If students would like to be proactive in their success at the University, they can make an appointment to work with the Academic Success Manager located in the CAA. After meeting and talking with the Academic Success Manager, a customized, individual study plan will be created to help the student achieve the success he or she envisions.

Philosophy of Healthcare

The Philosophy of Healthcare (POH) class is designed to help shape the lens through which students at AHU will view their roles in faith-based healthcare settings.  It is the goal of this class to help students understand that working in healthcare is more than a job.  In real ways, each student is the hands and feet of God, helping patients through difficult times and knowing how to continue to sharpen and hone their critical thinking and communication skills.  The class is intended to encourage students to examine the way their faith, outlook, assumptions and their own life stories can contribute to, or impede the care they give. In addition, Philosophy of Healthcare is also a First Year Experience class introducing students to the learning resources of AHU.

Each student taking POH will meet with an Academic Coach in the CAA for 30 minutes for a total of three sessions during the term he or she is taking POH.  These meetings will help to further unpack the topics of class discussions and readings, and design an individualized academic success plan for the student. In order to achieve these goals, the coaches will use a variety of assessments, learning style inventories, and study skills when working with students.