Center for Academic Achievement
The Center for Academic Achievement (CAA) believes that students should study smarter, not harder. That’s why The CAA helps students in the areas of Academic Advising, Tutoring, Counseling, Academic Coaching, Testing, and Disability Services. For detailed information, please call 407-303-7747, ext. 110-6413.
Tutoring
AdventHealth University values the importance of helping students succeed in their courses of study. We provide the necessary tools, knowledge, and encouragement to help empower the minds of students. AHU offers free tutoring to all students for general education and nursing programs. Tutoring for some professional programs is available free of charge within their respective departments. Please contact the department for more information.
University Tutoring Center (UTC)
The University Tutoring Center (UTC) at AdventHealth University (AHU) is a learning center that provides tutoring as an academic support, free to all AHU students. Whether its reviewing material previously discussed in class, understanding a concept, or even reviewing for a test, the learning center has peer and professional tutors on staff who are trained to tutor and to create an open atmosphere for learning, providing the best possible experience that will help students become confident, capable, independent learners. The University Tutoring Center offers a wide selection of tutoring for general education courses as well as select courses in professional programs. Tutoring sessions range from one-on-one, to small-groups, to even large group sessions. Connect with the Tutoring Center by going to http://my.ahu.edu/tutoringcenter
Nursing Tutoring
The Nursing Tutoring Center consists of professional and peer tutors that are specifically trained to deliver tutoring services for the nursing courses offered at AHU. Services include individual tutoring, small group tutoring, large group tutoring, and additional study skill sessions. Tutors act as support for the nursing faculty to provide additional review of topics and practice with test-taking on material taught in class. To sign up for nursing tutoring sessions, visit https://tutor.ahu.edu. Additional information can be found on the self-enroll CANVAS course, Nursing Tutor Space (https://ahu.instructure.com/enroll/8XMTJE) or via contacting the Nursing Tutoring Coordinator at 407-303-6922.
Writing Center
The University Writing Center is here to help you communicate your ideas, whether they are in the form of a well-designed poster, a sharply edited video, a carefully crafted speech, or a clearly written paper. We invite you to come to the Writing Center to talk with our consultants as you plan, draft, and revise communication in any form.
To schedule a conversation with one of our consultants, visit the Writing Center course in Canvas. If the course is not currently on your Canvas dashboard, place this link in your browser (https://ahu.instructure.com/enroll/G4P6P8) and login using your regular Canvas (or my.ahu.edu) credentials. This will enroll you in the Writing Center course. Once you are enrolled, select the course home page to find information about how to schedule an appointment. The course modules also include helpful resources related to everything from using APA formatting to creating a strong resume.
Testing
The University Testing Center is located in the Center for Academic Achievement. For more info, see https://www.ahu.edu/academics/testing-center.
ACCUPLACER CollegeBoard Placement tests for both math and English are designed to help a student succeed academically by placing a student in an appropriate math or English level course. Students must schedule by emailing deena.weiss@ahu.edu. Students please note that placement exams can only be taken once.
American College Test Residual (ACT) is an application requirement unless the student has 24 or more University credits from a regionally accredited school. The ACT Residual covers four areas: English, Mathematics, Reading, and Science Reasoning. AdventHealth University is a Residual Testing Center, meaning the scores stay at the University and will not be sent anywhere else. Dates for this exam are posted per trimester at https://www.ahu.edu/academics/testing-center, and the exam is offered once a month. If a student is applying to get into a professional program, it is the responsibility of the student to take note of professional program deadlines and take the ACT Residual in adequate time.
The Test of Essential Academic Skills (TEAS) is an admission application requirement for the Nursing program. The TEAS measures basic essential skills in the areas of Reading, Mathematics, Science, and English and Language usage. Students may register and schedule at www.atitesting.com; the exam is offered on computer or paper. If a student is applying to get into a professional program, it is the responsibility of the student to take note of professional program deadlines and take the TEAS in adequate time.
College-Level Examination Program (CLEP) tests are examinations that are computerized, comprehensive assessments that demonstrate college-level achievement in specific content areas. By achieving a passing American Council on Education (ACE) score of 50 or higher, students will receive college credit for the equivalent AdventHealth University course. A list of available tests that are offered can be found in the CAA, as well as https://clep.collegeboard.org/school-policy-search#. Study Guides can be found at https://clep.collegeboard.org/. Students please note that CLEP exams cannot be repeated, if failed.
Challenge Exam CPTR 105 - Introduction to Microcomputers offered via canvas in the University Testing Center. This is like taking the final exam for the course to get credit for the course, rather than enrolling in the course. Students must register to challenge this course before enrolling in the course.
Counseling
Counseling assists students in resolving personal difficulties and in acquiring the necessary skills and resources to both succeed in the University environment and pursue productive and satisfying lives. Counseling can help clarify concerns, gain insight into self and others, and teach new ways to most effectively cope and/or resolve issues. Counseling can offer emotional support, new perspectives, and help in considering possible solutions. Other reasons to see a counselor may include academic, career direction/concerns, self-esteem issues, relationship issues, grief and loss, family, communication, stress management, anger management, and physical, sexual, or substance abuse. Counseling is free to all students, and students are encouraged to seek counseling assistance proactively. For appointments, please call 407-303-1870 or email counseling@my.ahu.edu.
Online counseling (e-Therapy) is available to both on-campus and distance students. Counseling is offered via email and real-time chat. For more information or to set up an appointment, please send an email to counseling@my.ahu.edu. Please keep in mind that online counseling is not appropriate for all kinds of problems; students should speak to the counselor to determine if e-Therapy would be a good fit.
Disability Services
The faculty and staff of AdventHealth University are dedicated to an equitable and exemplary education for all of its students. They believe that equal education is not limited to a physically accessible campus for its students. It also strives to provide necessary accommodations to those students with disabilities. Students with disabilities who succeed at AHU demonstrate self-reliance and are able to advocate for their needs and anticipate challenges in a new environment, as well as address those needs well in advance.
Once you have been accepted to the university you can register with the Office for Students with Disabilities (OSD) which is located in the Center for Academic Achievement (CAA). To be eligible for disability-related services, students must have a documented disability as defined by the Federal Rehabilitation Act of 1973, Section 504, and/or the Americans with Disabilities Act of 1990 (ADA). A person with a disability is an individual with a physical or mental impairment that substantially limits one or more major life activities.
Accommodations are decided on a case-by-case basis, using the documentation submitted. All accommodation requests may not be granted. Programs will not be fundamentally altered to accommodate a student.
If a student requests accommodation, the student must provide the OSD the requested current, official documentation related to his or her disability along with the Voluntary Declaration of Disability Form. That documentation will be used to determine the type and extent of accommodation that is most reasonable and effective for that student. The review process typically can take up to ten business days. In particularly busy times, such as the start of a new trimester, this process may take longer. You will be notified by email once documentation has been reviewed.
If criteria have been met and accommodations are granted, the student must submit a Trimester Accommodation Request Form. The student’s instructors will be notified of the student’s needs once the student has completed the Release of Information Form (available in the CAA). The instructor will receive an Academic Accommodation letter explaining the accommodations necessary for that student.
For each subsequent trimester, it is the student’s responsibility to complete the Trimester Accommodations Request Form and submit it to the OSD. It may take seven or more business days to notify instructors. Forms should be submitted 2 weeks prior to the beginning of the trimester. This recommendation will ensure timely implementation of accommodations, but accommodation requests will be accepted throughout the trimester.
At any time, students may request in writing to discontinue any information-sharing related to their disability. Students may request to discontinue their accommodations at any time. Questions or concerns should be brought to the attention of the OSD.
Please note that school plans, such as an Individualized Education Program (IEP) or 504 Plans, are not sufficient documentation to establish the rationale for accommodations in a university setting. Original documents are not necessary. A copy or fax of the material is sufficient. If documentation is incomplete or otherwise inadequate to determine the disability and/or reasonable accommodations, the OSD will require additional documentation. Documentation costs are to be paid by the student.
If you would like OSD to be able to discuss your disability or accommodations with persons or agencies outside of AHU (including your parents if you are over the age of 18), you must complete a Release of Information Form, available in the CAA.
Denied accommodation requests may be appealed in writing by a student to the Center for Academic Achievement Director. Such appeals must be filed within ten calendar days of the receipt of the denial of accommodation request.
For more information regarding Academic Accommodations, please contact Betty Varghese at 407-303-7643
Academic Advising
All new incoming, non-professional program students will be assigned an Academic Advisor located in the CAA. The Advisor helps students through the registration process as well as developing a course schedule that will enable students to continue working towards entrance into a professional program.
Academic Success Program
Sometimes the skills that bring a person to a place aren’t the same skills that keep him or her there. For instance, if a student enters AdventHealth University and was an A student before, those same study habits and routines may not work as well in a new setting. If students would like to be proactive in their success at the University, they can make an appointment to work with a coach in the CAA. After meeting and talking with someone, a customized, individual study plan will be created to help the student achieve the success he or she envisions.
Philosophy of Healthcare
The Philosophy of Healthcare (POH) class is designed to help shape the lens with which a student will come to view healthcare. It is the goal of this class to help students understand that working in healthcare is more than just a job, that in different ways they are indeed the hands and feet of God helping patients through difficult times, and that they will continue to sharpen and hone their critical thinking and communication skills. The class is intended to encourage students to understand how their faith, outlook, assumptions, and their own life story can contribute to or impede the care they give.
Each student taking POH will meet with an Academic Coach for 30 minutes for 3 to 6 sessions during the term they are taking POH. These meetings will help to further unpack class discussions and readings, and develop an individualized academic success plan for the student. To do this, the Coaches utilize various assessments and learning-style inventories when working with each student.
Library
The Robert A. Williams Library offers instruction and resource materials that support the educational programs and goals of AdventHealth University. Our librarians are dedicated to providing an outstanding collection of resources and instructional assistance to enhance student success.
Library resources and services are available from the library website at library.ahu.edu. Cutting-edge technologies, such as OneSearch, are utilized to enhance discovery and quick access to library resources. Most of the library’s collection of videos, books, and journal articles are accessible electronically. The library website provides contact information, hours of operation, tutorials, subject guides, workshops schedule, and virtual individual assistance through the use of LibAnswers, chat, and email. Online request forms are available for Interlibrary Loan and Document Delivery services.
At the AHU Orlando campus, the Library is located on the first and second floors of the General Education Building. Seating is available for group and individual study. The first floor provides access to copying/printing/scanning services, anatomical models, and a designated area for quiet study. During all library hours of operation, librarians are available to assist students with their research needs.
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