Jan 19, 2022  
2021-2022 Student Handbook 
2021-2022 Student Handbook

General Policies & Procedures

Active Military Duty Policy

Any student called to active duty from the reserves of any branch of the military or the National Guard will receive special consideration from the University to ensure a smooth transition. Students should notify their department chair and submit a copy of the military orders. The length of service should be defined when possible. A full refund of tuition and fees for the current trimester will be granted.

Upon returning to the University, the student should provide documentation that he or she has been released from active duty. He or she must meet with their department chair to outline a new curriculum plan, based on individualized learning needs and the length of time required to complete the program. 

Campus Closing - Florida

In the event that the Florida Campus is closed, all classes will be suspended including all distributed education (Polycom) courses currently being taught on the Denver Campus. Both Denver and Orlando campus students will receive identical messages through the emergency notification system relative to the closing and re-opening of the University campus.

Campus Closing - Denver

In event of the Denver Campus being closed, the Chief Operating Officer will make the decision to close the University, contact all Denver Students through the emergency notification system, and notify the Denver Campus Administrator in Orlando of the closing. Any coursework missed by the student during the Denver closing will be made up, per the individual course syllabi and through the use of alternate technologies.

Cell Phone Usage

In our world of instant communication, it is easy to forget one’s surroundings. All students are expected to be thoughtful of those around them and refrain from using their cell phone in boardrooms, the Library, Tutoring Centers, restrooms, and any other public arena where phone conversations may distract or delay others. In order to sustain academic integrity:

  • Cell phone use* is prohibited during class instruction, labs, or designated testing areas.
  • Cell phones must be on silent mode or turned off and kept out of sight.

*Cell phone use is interpreted as using any cell phone function or feature.

Children on Campus

Students (parent/guardian) are not allowed to bring their minor children to campus. This includes taking their child to class. Exceptions to this policy must be approved by the student’s department chair in which case the Child on Campus Exemption Form must be completed. The department chair must notify the Director of Security and the Senior VP for Student Services. The following cases are allowed:

• The student is going to be on campus for a brief period of time.

• The University sponsors an event to which children are invited.

Children on campus must be under the direct supervision of the parent or guardian at all times.

Children on Shuttle Buses

Because of safety concerns, children will not be allowed to ride on the University shuttle system. Students who attempt to board the shuttle with their child will be asked to un-board. Exceptions will be made based upon approval from department chairs (see Children on Campus policy above) in which case the Child on Campus Exemption Form must be completed and presented to the shuttle driver before boarding the shuttle.

Code of Conduct

AdventHealth University expects its students to be good citizens and act appropriately at all times. With that in mind, AHU prohibits the following:

  1. Dishonesty or knowingly providing false information to the University.
  2. Theft of, misuse of, or damage to University property or the property of another campus community member; possession of stolen property.
  3. Failure to comply with directions of University officials acting in the performance of their duties.
  4. Conduct that threatens or endangers the health or safety of yourself or others.
  5. Physical abuse of another campus community member or anyone else on University property.
  6. Fighting.
  7. Gambling for money or other things of value.
  8. Disorderly or disruptive classroom conduct.
  9. Behavior that interferes with the normal operations of the University.
  10. Unauthorized entry into or use of University facilities.
  11. Misuse or abuse of fire safety equipment including fire alarms, smoke detectors, and fire extinguishers.
  12. Possessing firearms, and/or other weapons intended to inflict grave bodily harm.
  13. Violating the Student Computer Policy.
  14. Bullying.
  15. Making derogatory, defaming, threatening, or profane comments about campus community members on social media.
  16. Aggressive, offensive, and inappropriate language or behavior toward others campus community members.
  17. Manufacturing, distributing, possessing, or using illegal drugs and drug paraphernalia.
  18. Misusing legally obtained prescription drugs.
  19. Possessing, using, or being under the influence of alcohol on any AdventHealth University property or during a school-sponsored activity or event.
  20. Using tobacco in any form, including electronic cigarettes, on the University campus or during any school-sponsored activity or event.
  21. Hazing.
  22. Copyright infringement.
  23. Academic misconduct, including, but not limited to, cheating on examinations, plagiarism, fabrication, forgery, obstruction, multiple submissions, complicity, and misconduct in research assignments, computer misuse, and misuse of intellectual property.
  24. Unethical and unprofessional behavior.
  25. Discriminating against or harassing others on the basis of sex, race, age, marital status, disability, sexual orientation, color, national origin or ethnic origin.
  26. Sexual harassment, sexual violence/assault, domestic violence, dating violence, and stalking (including cyber stalking).
  27. Soliciting, aiding, or inciting others to commit any of the above.


The University reserves the right to address other inappropriate behavior that does not clearly fall within the identified standards of conduct above.

Allegations of academic misconduct and/or unethical and unprofessional behavior will be addressed by the Policies and Procedures for Dealing with Academic Misconduct.

Allegations of sex discrimination, sexual harassment, sexual assault/violence, domestic violence, dating violence, and stalking will be addressed by the Harassment and Non-Discrimination Policy and Resolution Process A or Resolution Process B.

Other alleged violations of the Code of Conduct will be addressed pursuant to the Reports and Investigations section and Discipline Procedure, below.

Communicable Disease Policy


It is the policy of AdventHealth University (AHU) to identify and notify in a timely manner, individuals who may have been exposed to a communicable disease at AHU, AdventHealth hospital campuses, affiliated clinical sites.  An exposure is defined as the sharing of air or contact with a person known to have a communicable disease readily spread by casual contact including but not limited to chicken pox, H1N1 virus, tuberculosis etc.


It is the intent of AdventHealth University to provide a safe and healthy environment for students. The University complies with all pertinent state and federal statutes and regulations protecting the privacy and welfare of students at AHU.  As part of this commitment, the University has developed the following policy to address the issue of communicable diseases:

  1. A communicable disease is defined as a disease/illness that can be transmitted to other individuals.
  2. The immunizations/screenings required upon admission to a program/course with a clinical component include Measles-Mumps-Rubella (MMR), Tetanus-Diphtheria, Hepatitis B vaccine series, Varicella (Chicken Pox) titer or vaccine, and Tuberculosis (TB). 
  3. The required TB screen is the PPD or Quantiferon test.  An initial chest x-ray is required for students who have a positive TB result or have had a TB vaccine.  An annual TB screening form is to be completed by the students’ healthcare provider in subsequent years.  Any further TB diagnostic testing or treatment will follow the CDC requirements based on the results of the annual screening form and will be at the discretion of the health care provider. 
  4. If students have any questions regarding the immunizations or screening tests, they may refer to the Center for Disease Control and Prevention website at https://www.cdc.gov/vaccines/schedules/downloads/adult/adult-combined-schedule.pdf
Exposure Procedures
  1. If a student believes he or she has been exposed to, or exhibits signs and/or symptoms of, a communicable disease, he or she must contact the University faculty member and/or clinical coordinator responsible for the course within 24 hours of believed exposure.  It is also expected that the student will seek immediate medical care and keep faculty informed.
  2. A faculty or staff member who knows that a student is exhibiting symptoms of or has been exposed to a communicable disease, must notify the department chair and the Dean of Students in writing with an AHU Incident Report, within 24 hours.
  3. The incident report should include the following:
  • Date of exposure
  • Communicable disease/diagnosis
  • Location of exposure
  • Potential sites or persons exposed
  1. Any student diagnosed with a communicable disease must be isolated during the infectious period of the illness.Therefore, the student cannot continue to attend classes or clinical rotations, eat meals in public settings, or live in University housing.The University reserves the right to ask a student to receive medical care should the student exhibit signs or symptoms of a communicable disease.
  2. Any student with a communicable disease must obtain written medical clearance stating that he or she can return to campus and activities.This must be submitted to the student’s department chair before the student can resume activities.
  3. Written medical clearance must be submitted to the Dean of University Housing before the student can be allowed back into University housing.
  4. AHU will not disclose the identity of any student who has a communicable disease, except when authorized by law. Administration, faculty, and staff will maintain confidentiality and professionalism toward the individual(s) involved.

Communication Policy

AdventHealth University employs three electronic modes of communication to meet the needs of its student population. Instructors will communicate in their syllabus their preferred method of communication with their students. This will vary from course to course. It is expected that all students will check these electronic modes of communications at least weekly. Students are held accountable for all information communicated to them through these systems.

  • AdventHealth University E-mail Account: AdventHealth University e-mail accounts will be used to inform students of upcoming events, such as social events, registration and application information, school closings, and department-specific communications.

  • My Academic Resource System (MARS): MARS is used primarily for communication between students and key offices on campus relating to their enrollment and progression at AdventHealth University.  Students can access their academic advisor or ask questions about placement testing in addition to communicating with the following departments or offices:  Enrollment Services, Business Office, Registrar, Financial Aid, Bookstore, Residence Hall, and Student Services.  All communication in MARS is logged and recorded for future reference. 

To access MARS:

  • Log in to my.ahu.edu
  • Under Academics, click on My Messages.
  • E-Learning Messaging: The e-learning courseware management system includes an e-mail component which allows the members of the course and their instructors to communicate with each other. The instructors who utilize the e-learning courseware management systems will communicate in their syllabus their preferred method of communication with their students. This will vary from course to course.

Reports and Investigations

All reports of a student allegedly violating the Code of Conduct are sent to the Senior Vice President for Student Services via an AHU Incident Report. The Senior Vice President and/or designee will perform an inquiry and additional data collection, if necessary, into the reported violation. This includes discussing the situation with the student and other involved parties or witnesses and/or reviewing other related evidence.  The Senior Vice President or designee will then determine whether a violation of policy has occurred and notify the student of the decision in writing.  If a determination has been made that a violation did occur, the Discipline Procedure will be invoked. 

Discipline Procedure

  1. When a student is found to have violated the Code of Conduct, a meeting with the Senior Vice President for Student Services will be arranged to discuss the violation.  The student may also be referred to the University Counselor or Chaplains for personal or spiritual support.

  2. The Senior Vice President is responsible for determining the sanctions that will be imposed on the student for the violation. The Senior Vice President may, in his/her discretion, refer the matter to the Citizenship Committee. If the Senior Vice President determines sanctions without referring the matter to the Citizenship Committee, the decision is final and not subject to appeal. The student will be notified of the sanctions imposed in writing.

  3. If a matter is referred to the Citizenship Committee, the Senior Vice President will provide information related to the investigation to the Chair of the Committee. The Chair will then convene the Committee and it will meet within seven (7) business days (during the academic trimester) of the referral from the Senior Vice President.

  4. The following apply to the Citizenship Committee and its proceedings:
    • Membership: The Citizenship Committee is made up of members from faculty and staff as appointed by the President. In addition, chaplains are invited as non-voting members. 

    • Conflict of Interest: Members of the Citizenship Committee must recuse themselves from the process if they have a conflict of interest in the matter (or a reasonable third-party could perceive the Committee member as having a conflict of interest). For purposes of this section, a “conflict of interest” is described as a Committee member having a personal relationship with or previous interaction with the student (or alleged victim, if any) that could reasonably lead to a lack of impartiality in deciding the outcome.

    • Support person: The student may invite a faculty or staff member to accompany him/her to the meeting with the Citizenship Committee. The faculty or staff member acts as a support person and may not act as an advocate on behalf of the student.

    • Status of Student During Proceedings:  No action will be taken against the student until the Citizenship Committee has made a decision on the matter, unless the Senior Vice President for Student Services, or an appropriate member of the University administration determines that the nature of the incident warrants immediate removal from the institution. In such instances, alternate modes of communication will be used if the student is unable to appear in person at the Citizenship Committee meeting. (See Communication Regarding Discipline Procedures for AHU-Online Students)

    • Review and Decision Process: The Committee will study the materials provided by the Senior Vice President, meet with the student, and render a decision relative to sanctions. The student has a right to meet with the Committee in person to present his/her case. If the student chooses not to meet with the Committee, the Committee will proceed with the information it has available. Committee decisions regarding sanctions are based on a simple majority. In the case of a tie, the chairperson will be the tie breaker.  

    • Notice of Decision:  The Chair will provide a written report to the student and the Senior Vice President documenting the Committee’s decision and the Committee’s reasoning for reaching such decision.
  5. If the student disagrees with the Citizenship Committee’s decision, he or she may write a letter of appeal to the Senior Vice President within five (5) business days of receiving the Committee’s report. The appeal letter must describe circumstances surrounding the situation and specifically state the reason(s) why the student believes the Citizenship Committee’s decision regarding sanctions was inappropriate. If the deadline passes without an appeal being filed, the Committee’s decision is final.

  6. If an appeal is timely filed, the Senior Vice President will review the appeal and the Chair’s report. The Senior Vice President may uphold, modify, or overturn the Committee’s decision on sanctions. The student will be notified of the decision within five (5) business days of the Senior Vice President’s receipt of the letter of appeal. The decision of the Senior Vice President for Student Services is final.

A student who has been found to have violated AHU’s Code of Conduct may be subject to sanctions that include, but are not limited to, the following:

  • Restitution

Students are required to compensate the University or other persons for damages, injuries, or losses. Failure to comply could result in suspension or dismissal.

  • Probation

There may be specific restrictions or extra requirements placed on the student for a specified period. These may vary with each case and may include action not academically restrictive in nature, such as restriction from participation in University activities or other requirements. Disciplinary action should be consistent with the philosophy of providing constructive learning experiences as a part of the probation. A student may be required to meet periodically with designated persons. Any further misconduct on the student’s part during the period of probation may result in disciplinary suspension or dismissal.

  • University Suspension

Suspension prohibits the student from attending the University. It prohibits the student from being present on specified University owned, leased, or controlled property without permission for a specified period of time. Students placed on University disciplinary suspension must comply with all suspension requirements. A student seeking to attend the University after the conclusion of his or her suspension may apply for readmission to the University.

  • University dismissal

Dismissal permanently prohibits the student from attending classes at the University and permanently prohibits the student from reenrolling at the University. 

Communication Regarding Discipline Procedures for AHU-Online Students

Students enrolled in an AHU-Online program are given communication options that can be used during the AHU discipline procedures where a meeting or hearing is indicated.

An Online Education student may choose:

  • To attend any or all meetings or hearings in person (travel expenses are the students’ responsibility).
  • To communicate or attend meetings via telephone.
  • To communicate or attend meetings via Internet protocol (IP) audio and video technology.

Communication methods chosen will be facilitated through the office of the Vice President for Student Services.

Emergency Class Cancellation

All decisions regarding emergency school closure will be made by AdventHealth University Administration. Information on campus closings may be obtained from the following sources:

  • Campus mass notification system (Everbridge)
  • Campus voice message system: 407-303-9798 or 407-303-7747.
  • Campus plasma screen displays.
  • University websites: www.AHU.edu, my.AHU.edu.
  • Local TV stations: WESH (2), WKMG (6), WFTV (9), Central Florida News (CFN 13).
  • Facebook.com/AHU.EDU

Ethical and Professional Behavior

Students are expected to adhere to the ethical and professional standards associated with their programs, academic courses and professional licensing agencies. Such standards are generally communicated to students by instructors, and are available through publications produced by professional organizations. Unethical or unprofessional behavior will be treated in the same manner as academic dishonesty.

Hazing Policy

AdventHealth University supports the right of enrolled students to be free from the threat or practice of hazing (on campus or online). Any student who engages in hazing or commits any act that intentionally or unintentionally injures, de-grades, or disgraces a fellow student may be subject to discipline up to and including dismissal. Students who engage in acts of hazing subject themselves to potential criminal prosecution.

Health & Immunization Requirements

A. Students in a professional program requiring clinical practice must submit the following to Immunitrax, Complio, or Castlebranch*:

  • Up to date immunizations verifying the following:  Hepatitis B, MMR, Tetanus-Diphtheria, Varicella vaccine or proof of immunity (titer).  
  • Completion of the AHU Student Health Assessment Form.
  • Annual verification of tuberculosis (PPD) screening test.  If test is positive, refer to the Communicable Disease Policy.
  • Annual verification of the Influenza Vaccine for the current flu season (defined as October through March 31)
  • Annual verification of a successfully completed “FIT” test prior to the professional program deadline.
  • Verification of current certification in Basic Cardiac Life Support for the Health Care Professional by the American Heart Association.
  • Evidence of personal health insurance.   

B. Students involved in a Health and Biomedical program track or course requiring patient interactions must submit the following to Immunitrax, Complio, or Castlebranch*:

  • Up to date immunizations verifying the following:  Hepatitis B, MMR, Tetanus-Diphtheria, Varicella vaccine or proof of immunity (titer).  
  • Annual verification of tuberculosis (PPD) screening test.  If test is positive, refer to the Communicable Disease Policy.
  • Annual verification of the Influenza Vaccine for the current flu season (defined as October through March 31).

Students who wish to reside in University housing must also present the following:

  • Menomune/Menactra (Meningococcal Meningitis) OR
  • Sign a declination statement.

In addition to the above criteria, individual programs may have specific requirements which are listed in the individual program sections of the Academic Catalog.

*Immunitrax, Castlebranch, and Complio are utilized by AHU for immunization compliance depending on students’ campus and professional program.  Students will receive detailed instructions upon acceptance into their program.

Inclement or Severe Weather

On occasion, circumstances may require an emergency closing of AHU due to inclement weather. The President or his/her designee will make the decision to close the University at which time Campus Security will be contacted and the emergency notification system will be enacted to notify the campus population. (See Emergency Class Cancellation)

Jury Duty

The individual course instructor will make reasonable accommodations for any student required to fulfill jury duty obligations.  This includes providing additional time to complete assignments, tests, or quizzes missed during this absence.  Students should submit a copy of their jury duty notice to the course instructor.

Missing Student Notification Policy

It is the policy of AHU, through the collaboration of the Office of Student Services and Campus Security, to investigate any report of a missing student who is enrolled and attending classes at any AHU campus. This policy, with its accompanying procedures, establishes a framework for cooperation among members of the University community aimed at locating and assisting students who are reported missing.

All reports of missing students enrolled at the Orlando campus must be directed to the Office of Student Services at 407-303-8016; in these instances, AHU Campus Security, in conjunction with Student Services, will investigate each report and determine if further action is needed. All reports of missing students at AHU-Denver must be directed to the Chief Operating Officer at 407-765-6271; the Chief Operating Officer will lead the investigation of each report and determine if further action is needed.

All students are provided the opportunity to register a confidential contact person or persons who will be notified within 24 hours of the confirmation that the student is missing. The information pertaining to this confidential contact will be accessible only to authorized campus officials and may not be disclosed, except to law enforcement personnel in furtherance of a missing person investigation.

If the student is under 18 years of age and is not emancipated, the University will notify the student’s custodial parent or guardian and any other designated contact person within 24 hours of the determination that the student is missing. Regardless of whether the student has identified a contact person, is above the age of 18, or is an emancipated minor, the University will contact local police and other law enforcement personnel with jurisdiction over the area no later than 24 hours of the confirmation that the student is missing.

Missing Student Notification Procedures

Any report of a missing student, from whatever source, must be reported immediately to the Office of Student Services.  

When a student is reported missing, the AHU Campus Security, in conjunction with Student Services will: 

  • Initiate an investigation to determine the validity of the missing person report 
  • If the student is confirmed missing, AHU will: 
    • notify local police or other appropriate law enforcement agencies within 24 hours. 
    • notify the person(s) identified by the missing student as the confidential contact within 24 hours. 
    • if the missing student is under the age of 18, and not an emancipated individual, notify the student’s custodial parent or guardian as contained in the records of the University within 24 hours of the determination that the student is missing 
    • Inform other University college, such as the program in which the student is enrolled, as needed 

The Office of Student Services shall initiate whatever additional actions are deemed appropriate under the circumstances to be in the best interest of the missing student. 

Netiquette Guide for Online Courses

Communication using Web-based tools has created the need for a protocol called “netiquette” that encourages efficient and effective communication while discouraging abuse of e-mail, message boards, and other forms on electronic communication. It is important for students to review the policy and expectations by visiting the Netiquette Guide for Online Courses Policy.

New Student Orientation

All new undergraduate students are required to attend the AHU New Student Orientation. Orientation is held on-campus several times prior to each new trimester. Attendance for undergraduate main campus and Denver students is mandatory. If a student does not attend orientation, he or she will be administratively dropped from classes.

Policy Statements on Tobacco, Alcohol, Drugs, and Legally Obtained Substances

Tobacco and Smoke Free Campus

AdventHealth University is committed to the principles of health and healing.  Tobacco-related illnesses are a major cause of preventable disease and death.  Because of this, AdventHealth University is a tobacco-free environment.  The use of tobacco in any form on University properties or during any school-sponsored activity or event is prohibited.  This policy extends to the use of electronic cigarettes, vaping paraphernalia, and any other devices that simulate the act of smoking. Failure to abide by the stated policy will result in disciplinary actions.

Alcohol-Free Campus

AdventHealth University is committed to providing a learning environment that is focused on student success and safety. AdventHealth University believes that the use of alcohol is counterproductive to a successful and safe environment. Therefore, the possession, use, or being under the influence of alcoholic products on any AdventHealth University property, or during any school-sponsored activity or event is strictly prohibited.  Failure to abide by the stated policy will result in disciplinary actions.

Drugs Defined

Illegal drugs include such substances as opium derivatives, hallucinogens (e.g., marijuana, mescaline, peyote, LSD, psilocybin), cocaine, amphetamines, ecstasy, ketamine, codeine, heroin, morphine, and all other drugs prohibited by law.  This definition does not include lawfully prescribed drugs that are being taken under a physician’s care.

Drug Policy

The health risks associated with the inappropriate use of drugs include, but are not limited to, the following: physical and psychological addiction; physical, psychological, and spiritual deterioration; disease; and, possible death, therefore, AdventHealth University is committed to providing a drug-free learning environment. The manufacture, distribution, possession, or use of illegal drugs and drug paraphernalia is strictly prohibited.  In addition, the intentional misuse of prescription drugs is considered an infraction of this drug and alcohol policy.  By enrolling at AHU, all students agree to submit to random drug testing.  In addition, AdventHealth University students and their possessions are subject to search and surveillance at all times while on University property. Any student violation of the drug and alcohol policy is grounds for disciplinary action, up to and including, permanent dismissal.  However, the sale, distribution, or manufacturing of drugs will result in immediate and permanent dismissal from AdventHealth University.

All students enrolled at AHU are expected to remain drug free.  If at any time a faculty, staff, or administration person has reasonable suspicion or evidence of drug use by a student, he or she may request that a drug and alcohol screening be performed on the student.  All random drug tests requested by AHU will be performed at a location and time determined by AdventHealth University. Refusal to submit to a drug and/or alcohol test is presumed to be a positive result, and the refusal will be handled in the same manner as any other positive test results.

In addition to the AHU drug and alcohol policy, students enrolled in clinical professional programs are also held to the drug and alcohol standards of their appropriate professional organizations and the healthcare facilities in which they perform clinical services.  It is customary for clinical sites to request a drug test prior to a student’s beginning his or her clinical rotation, and students must adhere to such request.  If at any time during a student’s clinical experience a clinical faculty or supervising facility has reasonable suspicion or evidence of illegal or inappropriate drug use, the student will be subject to the disciplinary actions outlined by the respective clinical facility, as well as disciplinary actions by AdventHealth University.

Medical and Non-Medical Marijuana Use

Note that the State of Florida’s Compassionate Medical Cannabis Act or the current legislation legalizing cannabis use in Colorado does not change the University’s prohibition regarding the possession, use, provision of, or sale of marijuana or otherwise authorize individuals to use medical marijuana on campus premises. Federal law, including the Drug Free Schools Act, continues to prohibit marijuana. Additional Federal legislation also prohibits any institution of higher education that receives federal funding from allowing the possession and use of marijuana on campus. Thus, marijuana possession or use, even if in compliance with the Compassionate Medical Cannabis Act, is prohibited on campus premises.

For the purpose of this policy, campus premises include all properties and buildings, including parking areas, University housing, University vehicles, and all locations where students are acting within the course and scope of their education/and or employment on behalf of AdventHealth University. Students who violate any part of the University’s drug policy, including medical marijuana on campus premises, are subject to disciplinary action, up to and including permanent dismissal.

Drug Testing

While AdventHealth University reserves the right to require a student to submit to a drug test for any reason, the three main reasons for drug testing are found below:

  1. Suspicion or evidence of drug use by a student.
  2. A student’s name is randomly chosen from a student population.
  3. Required drug testing for the clinical environment.

If a student tests positive on a drug test: 

1. The student will receive a letter from the Senior Vice President for Student Services outlining the following policies and accountability items (these items must be successfully completed to remain enrolled at AHU):

  1. The student will be required to complete a minimum of two sessions with the counseling center over a six-week period.  Additional sessions will be at the discretion of the counselor.

  2. The student will be required to submit to unannounced drug testing for the remainder of his or her enrollment at the institution.

  3. If the student testing positive is enrolled in a professional program or working within a clinical environment, he or she will be subject to additional disciplinary actions outlined by the respective professional programs or clinical organizations. Any required reports to licensing agencies will be submitted by the appropriate liaison.

  4. A failure on any future drug test (including tests that may be required by clinical environments) will result in dismissal from AHU.

2.  A student disciplinary folder will be created, housed, and accessed by the Senior Vice President for Student Services or his designee. When not protected by privacy laws, all records pertaining to the performance of aforementioned accountabilities will be housed in this folder. 

Cost of Drug and Alcohol Screening

Students who are required to be screened because of suspicion or random selection will be charged for the drug screening only when the test results are positive. This charge will appear on the student’s statement.

Any student violation of the drug and alcohol policy is grounds for disciplinary action-up to and including permanent dismissal. However, the sale, distribution, or manufacturing of drugs will result in immediate and permanent dismissal from AdventHealth University. 

Legally Obtained Substances

The use or misuse of any legally obtained substance to render oneself intoxicated or in a state of euphoria is strictly prohibited.  Students found under the influence, using, manufacturing, or distributing said substances for this purpose will face disciplinary actions up to and including permanent dismissal.

Legally obtained substances are defined as natural or manufactured substances that can be obtained legally and without a prescription and when misused will render the users intoxicated. Examples are: over-the-counter medicines, bath salts, synthetic drugs, aerosols, cocktails of natural plants.

Federal Drug Laws

The possession, use, or distribution of illegal drugs is prohibited by federal law. There are strict penalties for drug convictions, including mandatory prison terms for many offenses. The following information, although not complete, is an overview of federal penalties for first convictions. All penalties are doubled for any subsequent drug conviction. Complete information of U.S. Federal laws regarding illicit drugs can be found at https://www.law.cornell.edu/uscode/text/21/chapter-13/subchapter-I

A. Denial of Federal Benefits
21 U.S.C. 862

A federal drug conviction may result in the loss of federal benefits, including school loans, grants, scholarships, contracts, and licenses. Federal drug trafficking convictions may result in denial of federal benefits for up to five years for a first conviction. Federal drug convictions for possession may result in denial of federal benefits for up to one year for a first conviction and up to five years for subsequent convictions.

B. Forfeiture of Personal Property and Real Estate
21 U.S.C. 853

Any person convicted of a federal drug offense punishable by more than one year in prison shall forfeit to the United States any personal or real property related to the violation, including houses, cars, and other personal belongings. A warrant of seizure is issued and property is seized at the time an individual is arrested on charges that may result in forfeiture.

C. Federal Drug Trafficking Penalties
21 U.S.C. 841

Penalties for federal drug trafficking convictions vary according to the quantity of the controlled substance involved in the transaction. The list below is a sample of the range and severity of federal penalties imposed for first convictions. Penalties for subsequent convictions are twice as severe.

If death or serious bodily injury results from the use of a controlled substance which has been illegally distributed, the person convicted on federal charges of distributing the substance faces a mandatory life sentence and fines ranging up to $8 million.

Persons convicted on federal charges of drug trafficking within 1,000 feet of a university (21 U.S.C. 845a) face penalties of prison terms and fines which are twice as high as the regular penalties for the offense, with a mandatory prison sentence of at least one year.

D. Federal Drug Possession Penalties
Persons convicted on federal charges of possessing any controlled substance face penalties of up to one year in prison and a mandatory fine of no less than $1,000 up to a maximum of $100,000. Second convictions are punishable by not less than 15 days but not more than two years in prison and a minimum fine of $2,500. Subsequent convictions are punishable by not less than 90 days but not more than three years in prison and a minimum fine of $5,000.

Florida State Laws Concerning Illicit Drugs

There are substantial legal sanctions pursuant to state or federal law which may be levied against students for the unlawful manufacture, distribution, possession, or use of an illicit drug, controlled substance, tobacco, or alcohol. The law often treats drug offenses as a criminal matter, punishable by substantial fines, imprisonment, or other severe sanctions.

Complete information on Florida state laws regarding illicit drugs can be found at:

2020 Florida Statute, Title XLVI, Chapter 893, Florida Comprehensive Drug Abuse Prevention and Control Act

Florida State Laws Concerning Alcohol

Complete information on Florida state laws regarding alcohol can be found at:

2020 Florida Statute, Title XXXIV, Chapter 562, Alcoholic Beverages and Tobacco, Beverage Law: Enforcement

Colorado State Laws Concerning Drugs*

Complete information on Colorado’s state laws regarding alcohol can be found at:

Colorado Legal Resources Public Access Website

*AdventHealth University recognizes federal drug laws over those of individual state statutes. Therefore federal laws and penalties will be followed when there are discrepancies between state and federal law.​

Colorado State Laws Concerning Alcohol

Complete information on Colorado’s state laws regarding alcohol can be found at:

Colorado Legal Resources Public Access Website


The AHU Drug and Alcohol Policy will be reviewed biennially (a) to determine its effectiveness and to implement changes that may be needed; (b) to ensure that sanctions are consistently enforced, and (c) to meet the stated requirements for compliance with federal regulations.

Screening Requirements

AdventHealth University (AHU) requires students to complete a background check once they are admitted into a professional program. This information is needed for participation in Service Learning projects and in clinical settings.

Students admitted into professional programs are expected to comply with the AHU background check, as well as the drug screening and immunization requirements. AdventHealth University alumni that have graduated from one program will be required to complete a new background check, if they pursue another program.  The student is responsible for all costs incurred during this process.

Registration holds will be placed for each screening requirement for all students as they are required. Each hold will be removed as it is satisfied. Background check reports or drug screening results from other sources will not be accepted.

School Publication and Promotion Agreement

Students and employees are our best resources for promoting the AdventHealth University. By attending or accepting employment by the University, students and employees authorize the use and reproduction or publication of any images taken of them, without compensation. All images created become the property of the University. Every reasonable effort will be made to respect the privacy of those who request it.

Student Service Animal and Emotional Support Animal Policy

Statement of Policy

AdventHealth University supports the use of service animals and emotional support animals on campus by students with disabilities in appropriate circumstances and in accordance with this policy.  Those with questions about the use of service animals or emotional support animals should refer to this policy and/or contact the ADA/Section 504 Coordinator. The ADA/Section 504 Coordinator’s contact information is as follows: 

Email: Betty.Varghese@ahu.edu

Phone: 407-303-1870

Office location: Andersen House


Service Animals are defined under the Americans with Disabilities Act (“ADA”) as dogs that are individually trained to do work or perform tasks for people with disabilities. Service animals are working animals, not pets. The work or tasks performed must be directly related to the individual’s disability.  Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals.

Examples of work or tasks that service animals perform include, but are not limited to: assisting individuals who are blind or have low vision with navigation and other tasks, alerting individuals who are deaf or hard of hearing to the presence of people or sounds, pulling a wheelchair, assisting an individual during a seizure, alerting individuals to the presence of allergens, retrieving items such as books or the telephone, alerting a person to a sudden change in blood sugar levels, providing physical support and assistance with balance and stability to individuals with mobility disabilities, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, and helping persons with psychiatric and neurological disabilities by preventing or interrupting impulsive or destructive behaviors.

Miniature horses may also be considered service animals in certain situations.

Emotional Support Animals - An emotional support animal is a companion animal which provides therapeutic benefit, such as alleviating or mitigating symptoms of a person’s disability.   Emotional support animals are not service animals. However, emotional support animals will be permitted only in residential facilities with prior approval from the ADA/Section 504 Coordinator pursuant to the procedures and standards outlined below.

Owner - A student who has an approved emotional support animal in residential housing.

Handler - A person with a disability that a service animal assists or a personal care attendant who handles the animal for a person with a disability.

Specific Procedures for Students

Service Animals - Students with disabilities who wish to bring a service animal to the AHU campus - including residential facilities, classrooms, and other University buildings - may do so without prior approval. However, they are strongly encouraged to reach out to the ADA/Section 504 Coordinator to ensure that their experience bringing the animal to campus is smooth. Additionally, students with service animals who plan to live in residential facilities are also strongly encouraged to inform the Residence Life Staff that they plan to have a service animal living with them. Advance notice of a service animal in residential facilities may allow more flexibility in meeting a student’s needs.

Emotional Support Animals - Students who wish to bring an emotional support animal into residential facilities as an exception to the “no pet” policy must go through the reasonable accommodation process with the ADA/Section 504 Coordinator. While accommodation requests will be accepted and considered at any time, requests should be made as far in advance as is reasonably possible before the student intends to bring the animal to campus in order to ensure timely consideration.  An emotional support animal will not be allowed until formal approval has been received.

  1. Upon receipt of a request for an emotional support animal, the ADA/Section 504 Coordinator will engage in communication with the student to determine if the use of the animal is a reasonable accommodation.  This is an individualized assessment and determinations will be made on a case-by-case basis. 
  2. In order for an emotional support animal to be considered as a reasonable accommodation for a student with a disability, supportive documentation should be from a professional healthcare provider (on letterhead) and generally include the following information:

    1. A current diagnostic statement that identifies the disability, including date of initial and most current diagnosis, any evaluations/testing that support the diagnosis, and a description of the functional limitation of the disability;

    2. Information regarding the relationship between the disability and the relief the animal provides; and;

    3. Information that demonstrates the animal is necessary in order for the student to use and enjoy his/her living arrangement.

  3. In addition, an owner with an approved emotional support animal must keep the animal within the owner’s residence. Students are not permitted to bring emotional support animals into classrooms, meetings, or other University facilities and events.
General Standards for the Removal of Service Animals or the Disapproval/Removal of Emotional Support Animals

Decisions to remove a service animal or disapprove/remove an emotional support animal will be made on a case-by-case basis, taking into account all surrounding circumstances.  However, the following general standards reflect reasons why an animal may be removed or disapproved:

  1. The animal poses a direct threat to the health or safety of others.  For example, the animal displays vicious behavior towards others or has a serious illness.

  2. The animal causes or would cause substantial physical damage to the property of the University and other community members, including but not limited to students, faculty, staff, and visitors.

  3. The animal poses an undue financial and/or administrative burden to the University.

  4. The animal would fundamentally alter the nature of the University’s housing and/or general operations.

  5. The animal is out of control and the handler/owner does not take effective action to control it. If the out of control behavior happens repeatedly, the handler/owner may be prohibited from bringing the animal into University facilities until the handler/owner can demonstrate that he/she has taken significant steps to mitigate the behavior.

  6. The animal is not housebroken.

  7. The handler/owner does not abide by his/her responsibilities as outlined in Section V of this policy.

When an animal has been properly removed pursuant to this policy, AHU will work with the handler/owner to determine reasonable alternative opportunities to participate in the University’s services, programs, and activities without having the animal on the premises.

Responsibilities of Handlers/Owners

Laws, Ordinances, and Policies - Handlers/owners are responsible for complying with all state laws and local animal ordinances and are subject to all University policies and guidelines regarding Residence Life.

Proper Identification - All animals are subject to local licensing and registration requirements.

Health and Vaccination - Animals must be immunized against diseases common to that type of animal.  All vaccinations must be current.  These animals must wear a rabies vaccination tag and, in the case of emotional support animals, vaccination documentation must be provided to the ADA/Section 504 Coordinator prior to the animal being allowed into any residence hall.  

Caring for the Animal - The cost of care, arrangements, and responsibilities for the well-being of the animal are always the sole responsibility of the handler/owner.  AHU will accept no responsibility for the care of any animal covered by this policy.

Animals must be well groomed (residential facilities such as showers, tubs, sinks, and the like may not be used for this purpose).  Animals cannot be left unattended overnight at any time.  If the handler/owner must be away, they must either take the animal with them or make arrangements for the animal to be cared for elsewhere off campus. 

Animals cannot be confined to a vehicle, tethered or abandoned at any time.  Regular and routine cleaning of floors, kennels, cages, etc. must occur. The odor of an animal emanating from a residence hall room is not acceptable.

Keeping the Animal Under Control - The animal should be fully controlled by the handler/owner, including responding to voice and/or hand commands (if this can reasonably be expected of the type of animal at issue).

Being Responsible for Damage Caused by the Animal - Handlers/owners are personally responsible for any damage caused by their animals and must take appropriate precautions to prevent property damage.  The handler/owner will be required to pay for any damages caused by the animal.

An individual with an animal covered by this policy in a residence hall has an obligation to make sure that his/her residence is as clean and damage-free as the original standard, excepting normal wear and tear.  When the individual moves out of residential housing or no longer owns the animal, the residence will be assessed to determine if damage to University property or extraordinary cleaning costs are attributable to the animal. 

If so, the owner will be financially responsible for associated costs. The University maintains the right to conduct facility inspections for the purpose of assessing damage caused by the animal or otherwise determining the owner’s compliance with this policy.

Being Responsible for Waste - Cleaning up after the animal is the sole responsibility of the handler/owner and it must be done so immediately. In the event that the handler/owner is not physically able to clean up after the animal, it is then the responsibility of the handler/owner to hire someone capable of cleaning up after the animal.

Leash Requirements - Service animals should be on a leash at all times, unless the owner is unable to use a leash due to a disability or the use of the leash would interfere with the animal’s ability to perform its duties.  Emotional support animals must be on a leash or in a crate when leaving a residence hall but while still on University Housing property.

Observing Good Animal Etiquette - To the greatest extent possible, the handler/owner should ensure that the animal does not display behaviors or make noises that are disruptive or frightening to others, unless it is part of the service being provided to the handler (e.g., barking to alert the handler of danger).  The animal must possess friendly and sociable characteristics.

Other Conditions and Restrictions - In response to a particular situation, AHU reserves the right to impose other reasonable conditions or restrictions on the use of service animals and emotional support animals as necessary to ensure the health, safety, and reasonable enjoyment of University programs and activities by others.

Other Information Specifically Related to Service Animals

Permitted Inquiries - In general, members of the AHU community should not ask about the nature or extent of a person’s disability. However, as permitted by the ADA, if it is not obvious that the animal is required because of a disability, the handler may be asked:

  1. If the animal is required because of a disability, and;

  2. What work or task the animal has been trained to perform.

The handler should not be asked for documentation, such as proof that the animal has been certified, trained, or licensed as a service animal. Generally, AHU community members should not make inquiries about a service animal when it is readily apparent that an animal is trained to do work or perform tasks for an individual with a disability (e.g., if the dog is observed guiding an individual who is blind or has low vision, pulling a person’s wheelchair, or providing assistance with stability or balance to an individual with an observable mobility disability).

Areas Off Limits to Service Animals - While service animals are generally allowed to go anywhere on campus that the handler is allowed to go, there are certain areas where the presence of a service animal fundamentally alters the nature of a program or activity or is disruptive.  Examples of the areas that are off limits to service animals include:

  1. Science/Research Laboratories: The natural organisms carried by service animals may negatively affect the outcome of experiments and research. At the same time, the chemicals and/or organisms used in the research may be harmful to service animals.
  2. Mechanical Rooms/Custodial Closets: Mechanical rooms, such as boiler rooms, facility equipment rooms, electric closets, elevator control rooms and custodial closets, are off-limits to service animals. The machinery and/or chemicals in these rooms may be harmful to animals.
  3. Food Preparation Areas:  Food preparation areas are off limits to service animals per health codes.
  4. Areas Where Protective Clothing is Necessary: Any room where protective clothing is worn is off-limits to service animals. Examples impacting students include the kiln, chemistry laboratories, etc.
  5. Areas Where There is a Danger to the Service Animal: Any room, including a classroom, where there are sharp metal cuttings or other sharp objects on the floor or protruding from a surface; where there is hot material on the floor; where there is a high level of dust; or where there is moving machinery is off-limits to service animals.

​Questions regarding areas that are off limits to service animals should be directed to the ADA/Section 504 Coordinator, or in the laboratory setting, the laboratory instructor. Exceptions may be granted in some circumstances.

Additional Matters

Roommates - Upon approval of an emotional support animal, or if a student intends to have a service animal in residential housing, the student’s roommate(s) will be notified (if applicable) to notify them that the approved animal will be residing in shared assigned living space and to solicit their acknowledgement of such.

All roommates must sign the Roomate Acknowledgement of Approved Animal in Residential Space agreement allowing the approved animal to be in residence with them. In the event that one or more roommates do not approve, the Director of University Housing will consult with all of the individuals involved and, based on the circumstances, determine the appropriate course of action, including a possible switch in housing assignments, which may require addition renumeration for a private apartment.

If at a point later in time there is a conflict between roommates regarding the animal that cannot be resolved amongst the individuals involved, the Director of University Housing should be contacted.  Appropriate parties will be consulted in order to reach a solution.

Animal No Longer Necessary - The ADA/Section 504 Coordinator should be notified when an animal covered by this policy will no longer be in residence or, in the case of emotional support animals, is no longer needed as an accommodation. Please note animal approvals are for one academic year. Updated documentation must be provided annually.

Conflicting Disabilities - Some people may have allergic reactions, asthma, respiratory diseases, etc. to animals that are substantial enough to qualify as disabilities. AHU will consider the needs of both persons in meeting its obligations to reasonably accommodate all disabilities to resolve the problem as efficiently and expeditiously as possible. Students requesting allergy accommodations should contact the ADA/Section 504 Coordinator.

Concerns - Individuals with animals covered by this policy in residential housing should understand that issues may arise with other residents.  The individual with the animal should be receptive to these concerns and, if necessary, contact the Director of University Housing for assistance in resolving the situation.

Other residents with minor concerns about an animal in their residence hall may discuss the matter with the owner/handler or talk with a representative of the University Housing staff.  Major concerns should immediately be brought to the attention of the Director of University Housing.

Grievance Procedure Related to Service Animals and Emotional Support Animals

If the decision is made to deny a request for or remove an animal covered by this policy, the affected individual may file a formal written grievance with the Senior Vice President for Student Services.  The Senior Vice President for Student Services will review the situation, consult with appropriate personnel, make a final determination on the matter, and notify the student of the outcome in writing. This determination is not subject to further appeal. 

Social Conduct

Students attending a Christian institution are expected to be professional and courteous toward faculty, staff, and fellow students both on campus and online. Aggressive, offensive, and inappropriate language or behavior toward faculty, staff, or students is unacceptable (See Code of Conduct).

Social Networks

Social networking sites provide many positive opportunities for communication and connectivity. In keeping with the mission of the AdventHealth University, students are expected to use the social networking sites for the development and maintenance of healthy relationships. Students should refrain from making derogatory, defaming, threatening or profane comments against fellow students, staff, faculty and the University. Students found to be posting such comments are subject to disciplinary action by the AdventHealth University Citizenship Committee and/or prosecution from the state or federal government. All students attending AdventHealth University are encouraged to understand the risk of poor behavior both online and on campus and the personal legal ramifications of said behavior. For more information on this topic visit: www.stopbullying.gov. AdventHealth University will vigorously pursue any reports of bullying, harassment, or stalking (see Student Bullying, and Student Stalking).

Student Stalking

Stalking is defined as engaging in a course of conduct directed at a specific person that would cause a reasonable person to:

  • Fear for his or her safety or the safety of others

  • Suffer substantial emotional distress.

AdventHealth University will vigorously pursue any reports of bullying, harassment, or stalking.  To report incidence of stalking, the student should file a written report with the AHU Compliance Officer:

Starr Bender

671 Winyah Drive, Orlando, FL 32803

(407) 303-5765


After a report is filed, the Compliance Officer will:

  • Contact Campus Security and alert them of the situation and recommend possible precautions.

  • Determine which, if any, federal or state statutes have been violated.

  • Notify the Senior Vice President for Student Services, if appropriate, of the violation and the disciplinary procedures as outlined in this handbook.

Student Bullying

At the collegiate level, “bullying-like” behaviors become a serious matter. These bullying-like behaviors are governed by federal and state statutes. To report an incidence of bullying, the student should file a written report with the AHU Compliance Officer:

Starr Bender

671 Winyah Drive, Orlando, FL 32803

(407) 303-5765


After a report is filed the Compliance Officer will:

  • Contact Campus Security and alert them of the situation and recommend possible precautions.

  • Determine which, if any, federal or state statutes have been violated.

  • Notify the Senior Vice President for Student Services, if appropriate, of the violation and the disciplinary procedures as outlined in this handbook.

Student Computer Policy

All University electronic communication systems, including, but not limited to facsimiles, computers, network file servers, network or system peripherals, computer data and program files, Internet, and software available to students are the property of the AdventHealth University and are intended for academic use only. It is important to remember that access to the Internet and shared system resources is a privilege and not a right.

In accordance with the Christian values of the institution, the following regulations apply to all AHU students regarding the use of the aforementioned systems. University Administration reserves the right to define and enforce the policies below:

  • AHU prohibits the illegal duplication of software and documentation. Software may not be installed on AHU computers or networks without the approval of an appropriate University representative.

  • Students are not permitted to use any code or password issued to another student or faculty member in order to access, view, or retrieve information from any computer, network file server, network or system peripheral, e-mail account, Internet site, computer or program file, either inside or outside the University’s network system. You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the University services. Accordingly, you agree that you will be solely responsible for all activities that occur under your account. If you become aware of any unauthorized use of your password or of your account, you agree to notify the University IT Department immediately at 407-303-8100.

  • Students shall not gain or attempt to gain access to any electronic communication, e-mail account, and Internet sites, either inside or outside the University’s network system without specific authority or rights to such access. This includes any unauthorized and illegal peer-to-peer file sharing. (Florida Statutes, Title XLVI, Chapter 815, Section 815.04, H.R. 4137).

  • Students shall have no expectation of privacy regarding computer files, e-mail, or Internet usage. AHU reserves the right to monitor all computer files, e-mail and Internet use without prior notice to the student.

  • AHU may restrict or discontinue access to some or all Internet and/or network resources at any time without prior notice to students.

  • Students shall not download, view, store, or forward obscene, offensive, or illegal materials.

  • AHU prohibits the use of computers, Internet access, or any other electronic communication system in ways that are disruptive, offensive, or harmful to others. This misuse shall include, but is not limited to, ethnic slurs, racial comments, off-color jokes or anything which may be construed as harassment, disrespect of others or may lead to the creation of a hostile educational environment.

  • AHU prohibits its students from using its electronic communications system for commercial gain or profit or as an advertising medium for any non-AdventHealth University interest.

  • While AHU makes every attempt to ensure that systems are fully functional and error-free, it does not provide a guarantee or warrantee of any kind regarding system reliability.

  • AHU does not provide a guarantee or warrantee of any kind that any information obtained from its electronic communications system is correct and free of errors.

  • AHU is not responsible for any personal damage as a result of loss of data, inaccuracy of data, delays in processing of data or non-delivery of data over its electronic communications system.

  • AHU prohibits the use of its electronic communications system for any illegal activity.

Student Deportment and Dress Policy


AdventHealth University is a Christian-based institution where each student, faculty, and staff is valued as one of God’s unique creations. These are evidenced by the way in which students, faculty, and staff converse and conduct themselves. Therefore, members of the University should actively avoid cursing, inappropriate innuendos, and belligerent behaviors. Great care should also be taken to present oneself as a Christian professional within the area of dress. Below are guidelines that define everyday dress modesty as well as generally accepted professional dress expectations.


In keeping with the mission to educate healthcare professionals in a Christian environment, AdventHealth University requires that students not yet enrolled in professional programs dress modestly while attending classes on campus and dress professionally when representing the University in public. As students’ progress into professional programs, the dress code becomes more defined, requiring that students adhere to their program’s professional dress code as outlined in their department’s publications.

Modest Dress includes but is not limited to:

  • Garments that are made from opaque material (no see-through materials)
  • Shirt or blouse that covers midriff (no tank tops or spaghetti straps)
  • Skirts and dresses that come to or below the knee
  • Shorts that are at least mid-thigh in length
  • Undergarments that are covered
  • Proper-sized garments
  • Clothes in good repair
  • Clothes in good taste

Items to avoid:

  • Garments with inappropriate slogans or representations
  • Tight-fitting spandex-type garments (i.e. Leggings, biking shorts, etc.)
  • Clothes that do not completely cover cleavage and buttocks
  • Oversized, ostentatious earrings (body piercings should be covered and/or removed)

Professional Dress includes:

  • Suit or sport coat and dress slacks (for men)
  • Business suit (dress or pant) or a quality skirt and blouse ensemble (for women)
  • Collared shirt and tie (for men)
  • Dress shoes with coordinated socks (required for men) or nylons (optional for women)

Professional Program Dress: (see appropriate departmental dress code)

Faculty and staff members are empowered to speak with any student relative to his or her appropriateness of dress and/or deportment. It is expected that the student will follow such suggestions. Failure to follow given directives relative to dress and deportment may result in disciplinary action taken by the AdventHealth University Citizenship Committee.

Student Concern and Grievance Procedure

Students with concerns for which they are unsure of the applicable process or reporting mechanism may file their concern(s) with the Office of Student Services, using the Student Concern Form. Once the concern is filed, the Dean of Students from the Office of Student Services will then communicate with the student to gain an understanding of the matter at hand.  

If the Dean of Students determines that another University procedure governs the situation (e.g., the Academic Appeal policy, the Discipline Procedure, the Title IX policy, etc.), the Dean of Students will act as a facilitator to ensure the information is directed to the appropriate University official. If the Dean of Students determines that no other University procedure governs the situation, the student will be encouraged to take appropriate steps to resolve the issue informally by discussing it directly with the individual(s) involved.

If informal resolution is not possible, or the issue was not resolved, the student may submit a Student Grievance Form to the Senior Vice President for Student Services. The Senior Vice President for Student Services will investigate the matter, taking all steps deemed necessary based on the circumstances, and issue a written decision by certified mail to the student.  The Senior Vice President for Student Services’ decision is final and not subject to appeal.

State of Florida

To file a complaint against AdventHealth University to our State approval entity in Florida, please write a letter or send an e-mail containing the following information:

  1. Name of Student (or Complainant)
  2. Complainant Address
  3. Phone Number
  4. Name of Institution
  5. Location of the institution (City)
  6. Dates of Attendance
  7. A full description of the problem and any other documentation that will support your claim such as enrollment agreements, correspondence, etc.

Complaints should be directed to:

Office of Articulation
Department of Education

Out-of-state online education students, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal non-instructional complaints to the FL-SARA PRDEC Council. For additional information on the complaint process, please visit the FL-SARA Complaint Process Page http://www.fldoe.org/sara/complaint-process.stml

Student Insurance

All students enrolled in professional programs, which involve a clinical component are required to carry and maintain personal health insurance. Failure to maintain personal health insurance throughout the time enrolled in the professional program will result in disciplinary action up to and including dismissal from the program.

International Students

As part of the admission process, F-1 students must purchase health insurance or provide proof of current coverage. Students must maintain this health insurance coverage during their entire period of study at AdventHealth University.

Title IX

Sex Discrimination and Sexual Harassment

Below is a brief summary of the Harassment and Non-Discrimination Policy and the Resolution Processes which can be accessed at http://www.ahu.edu/policies-and-campus-safety/title-ix.  If there are any discrepancies between this summary statement and the full policy, the full policy will prevail.

Policy Statement

AdventHealth University (“University”) is committed to providing a learning, working, and living environment that promotes personal integrity, civility, and mutual respect in an environment free of discrimination on the basis of sex.  The University considers Sex Discrimination in all its forms to be a serious offense.  Sex Discrimination constitutes a violation of this policy, is unacceptable, and will not be tolerated.

Sexual Harassment, whether verbal, physical, or visual, is always inconsistent with the mission and expectations of the University, and may constitute a form of Sex Discrimination and is in violation of this policy.  Sexual Harassment also includes Sexual Violence/Assault.  Definitions and examples of specific conduct that constitutes Sexual Harassment and Sexual Violence/Assault are set forth in the Harassment and Non-Discrimination Policy.


The Harassment and Non-Discrimination Policy applies to administrators, faculty, and other University employees; students, applicants for employment, customers, third-party contractors, and all other persons that participate in the University’s educational programs and activities; this includes third-party visitors on campus (the “University Community”).  The University’s prohibition on Sex Discrimination extends to all aspects of its educational programs and activities, including, but not limited to, admissions, employment, academics, athletics, housing, and student services.

Reporting a Violation

A notice or complaint of an alleged violation of the policy should be reported to the Title IX Coordinator, Starr Bender, or the Deputy Title IX Coordinator, Katie Shaw (Denver Campus).  A notice or complaint can be verbal or in writing.  The complaint should include:

  1. Date(s) and time(s) of the alleged sex discrimination
  2. Names of all persons involved, including possible witnesses
  3. Details outlining what happened
  4. Contact information for the complainant

All University employees have a duty to file a report or complaint with the Title IX Coordinator or Deputy Title IX Coordinator when they believe or receive information indicating that a member of the University Community may have been subjected to conduct that constitutes prohibited Sex Discrimination.  Students are encouraged to file a report or complaint.

A person may also file a complaint of Sex Discrimination with the United States Department of Education’s Office for Civil Rights regarding an alleged violation of Title IX by visiting https://ocrcas.ed.gov/ or by calling 1-800-421-3481.

Investigation, Resolution, and Appeals

All complaints will be promptly and thoroughly investigated under the procedures outlined in Resolution Process A or Resolution Process B, and the University will offer and implement appropriate and supportive measures to the parties and take disciplinary and remedial action where appropriate.  The University will endeavor to conclude its investigation within thirty (30) business days of receiving it.  The complaint resolution processes are designed for fairness to both the complainant and respondent and are implemented by University personnel who receive annual training on relevant issues.  The complainant and the respondent will receive a Notice of Outcome after the investigation has concluded and a resolution has been reached, and both have the right to file a written appeal to the Title IX Coordinator within five (5) days of  the delivery of the Notice of Outcome.  Once an appeal is decided, the outcome is final.

Weapons Policy

Possession of firearms, and/or other weapons with capabilities to inflict grave bodily harm, are strictly prohibited while on the University Campus or properties leased, rented, or utilized for University purposes. Infraction of this policy will result in immediate dismissal from the Institution.